This page is to answer some frequently asked questions regarding your sprinkler system.
I LOST MY MANUAL FOR THE CONTROLLER. CAN YOU SEND ME A NEW ONE?
Unfortunately, we do not have extra manuals but you can always go to www.orbitonline.com to get instructions on programming your controller. This will give you support information for the Easy Set Logic 4, 6, 9 & 12 station controllers as well as the b-hyve WIFI controller.
ONE OF MY ZONES WON'T TURN OFF, I HAVE TRIED EVERYTHING, WHAT DO I DO?
First off we would like to apologize. This happens when a valve for the system wears out or gets debris in it and it doesn't allow that zone to shut off. To fix this issue, turn the water off to the sprinkler system. The best way to do this is to go to your back flow device and turn one of the handles (see picture). This way we can service it without you having to be home. You can also turn the water to the sprinkler system off in the basement. The picture below is of the back flow in the open position. To close it you would need to turn one of the handles so it is perpendicular with the pipe it is on.
HOW DO I TURN MY WATER OFF? Locate the shut off in the basement. It should have a tag on it like the one in the picture. The picture shows the handle in the off position.